Customer Service is Our Specialty

More than 30 years ago our family joined the National Automotive Parts Association family to meet Colorado's growing need for an effective auto parts distribution system. Well known and well respected, our unrivaled strength is in getting you the right parts you need … right now.  

Our customer's are our #1 priority.

Find the right part:

• Our unique, computerized cataloging system takes away the guess work.
• With ASE Certified professionals, we find answers, fast.
• We have professionals to serve our Spanish speaking customers.
• We don't stop until the part you want is in your hands.

Find it fast:

• With more than 1,000,000 quality parts and accessories – we have the most extensive inventory in the industry.
• Our 3 Aurora locations are open 7 days a week. Let us do the work for you, there is no reason to drive around hoping to find what you need.
• Special orders are treated special with a 2 hour turn around time within the Denver Metro area.
• Service your drums, rotors, flywheels and more at our specialized Machine Shops
  

Taking care of your car can be frustrating. We understand that. We go the extra mile so you can get back to loving your car.

Havana Auto Parts
Core Values

1. Excellence
       We are constantly striving to achieve excellence in all that we do. We learn from mistakes to use as lessons to teach us how to achieve excellence. Excellence is not an act, but a habit. We are what we repeatedly do. Excellence brands everything that we are and do. We pride ourselves on being the best here at Havana Auto Parts.

2. Customer Service
      This is our ultimate goal and has been since 1976. Our customer service is what puts us above all competition. Every customer, every time, no exceptions is how Havana Auto Parts operates. These basics encompass listening, understanding, and being a pleasure to work with.

3. Teamwork
      We celebrate success and see failures as opportunities for growth. We recognize that we are responsible for our own success and are accountable for our actions. The fundamental work unit of the company is the self- directed Team. We are all on the same team and we recognize that everyone has a contribution to make. We are passionately committed, have the heart to endure, and strive to learn more each day, which is essential to our team’s success. Everyone reaps the rewards of being a part of the Havana Auto Parts team.

 4. Success
      Success is measured in several capacities here at Havana Auto Parts. There is personal success, team success which leads to financial success.  We recognize that profits are essential to creating capital for growth, prosperity, opportunity, job satisfaction and job security. Havana Auto Parts is constantly moving forward in all areas including but not limited to customers, profits, knowledge and technology. We want to be the best, need to be the best, and will be the best. 

5. Fairness
     Havana Auto Parts provides fairness to our customers and employees.  This provides the loyalty to Havana Auto Parts and its employees and their families. We have an open door policy for every team member.

If you feel you possess these qualities we welcome you to the Havana Auto Parts family!